miawaug Privacy Policy

This page describes what we collect when you use miawaug and how we keep that data protected. We at miawaug collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and provide customer support. We do not sell your data to third parties.

When you open an account on miawaug, you provide your name, email, date of birth, and payment method details. We use this information to set up your account, comply with anti-fraud standards, and enable transactions through DANA, e-wallet, mobile banking, and bank virtual accounts. Our privacy practices follow applicable data protection standards.

This policy explains what information we collect, how we use it, who may access it, and what rights you have regarding your data on miawaug.

What We Collect on miawaug

Account information we collect

We at miawaug collect the following information when you create an account: your full name, email address, date of birth, phone number, and residential address. We also collect payment method details—your DANA, e-wallet, or mobile banking account identifier, or your bank account number if you use a virtual account. This information is necessary to verify your identity and process transactions on miawaug.

We collect this data only once during account setup. If you update your payment method or contact details later, we collect the new information and retain the previous version in our records for audit purposes.

Transaction and activity data

We at miawaug record every deposit, withdrawal, and game activity on your account. This includes the date, time, amount, payment method used, and the outcome of each transaction. We maintain this history so you can review your account activity at any time, and so we can investigate disputes or verify transactions if needed.

We also collect information about how you use miawaug—which games you play, which football markets you view during Liga 1 or Piala AFF seasons, and how long you spend on our platform. This helps us understand user behavior and improve our service.

Device and technical data

When you access miawaug, we collect technical information about your device and connection. This includes your IP address, browser type, operating system, and the pages you visit on our platform. We use this data to detect fraud, prevent unauthorized access, and improve platform performance.

We may also use cookies and similar tracking technologies on miawaug. Cookies help us remember your login status and preferences. You can disable cookies in your browser settings, though this may affect your experience on our platform.

How We Use and Protect Your Data on miawaug

How we use your information

We at miawaug use your personal information for the following purposes: to create and manage your account, process deposits and withdrawals, verify your identity before your first withdrawal, provide customer support, detect and prevent fraud, comply with anti-money-laundering regulations, and improve our platform.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your information to third parties. We may share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) only to the extent necessary to complete your transactions on miawaug.

Data security on miawaug

We at miawaug protect your data using encryption, secure servers, and access controls. Your password is encrypted and never stored in plain text. We limit access to your personal information to employees and contractors who need it to provide miawaug services.

Our servers may be located outside your jurisdiction. By using miawaug, you consent to the transfer of your data to countries where we operate. We maintain the same security standards regardless of server location.

Data retention on miawaug

We at miawaug retain your account information for as long as your account is active. After you close your account, we retain transaction records and personal data for a minimum of five years to comply with anti-money-laundering and tax regulations. We may retain some data longer if required by law.

You can request deletion of your account at any time by contacting our support team. We will close your account and process any remaining balance as a withdrawal. However, we will retain transaction records as required by law.

At miawaug, your privacy and data security are fundamental. We collect only what we need, protect it carefully, and never sell it to third parties.

Your rights regarding your data on miawaug

You have the right to access, update, or delete your personal information on miawaug. You can view and edit your account details in your profile settings. If you want a complete copy of your data, or if you want to request deletion, contact our support team and we will assist you.

You also have the right to object to certain uses of your data. For example, you can opt out of non-essential cookies or request that we stop using your data for fraud detection (though this may limit your account access). Contact our support team to exercise these rights.

Third-party processors and partners

We at miawaug work with third-party service providers to operate our platform. These include payment processors, hosting providers, and customer support platforms. We share only the minimum data necessary for these providers to perform their services. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

We do not share your data with advertisers, data brokers, or other third parties for their own purposes. If we are required to disclose your data by law or court order, we will notify you unless legally prohibited from doing so.

Cookies and tracking on miawaug

We at miawaug use cookies to enhance your experience on our platform. Essential cookies keep you logged in and remember your preferences. Analytics cookies help us understand how users interact with miawaug—for example, which football markets are most popular during Piala AFF or Liga 1 seasons, or which payment methods users prefer in Jakarta, Surabaya, or Bandung.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use certain features on miawaug.

Changes to our privacy policy

We at miawaug may update this privacy policy from time to time. If we make material changes—such as new data collection practices or changes to how we share your information—we will notify you via email or in-app message. Your continued use of miawaug after changes take effect constitutes acceptance of the updated policy.

If you have questions about our privacy practices on miawaug, or if you want to exercise your rights regarding your data, contact our support team. We respond within standard business hours and are available in English and local languages.